AI Agent Skill for Help.Center

The Help.Center Agent Skill lets AI coding agents manage your help center articles directly. Write, update, publish, and organize articles by simply describing what you want in plain language.

This skill follows the Agent Skills specification and works with any compatible AI agent, including Claude Code, Openclaw, Codex and Cursor.

What You Can Do

  • Create and publish articles with well-structured HTML

  • Search and update existing articles (preserving unchanged content)

  • Manage drafts, categories, and SEO metadata

  • Publish or unpublish articles on demand

Installation

Claude Code

Run this command in your terminal:

claude install-skill https://github.com/microdotcompany/helpcenter-skill

OpenClaw

Install the skill using the ClawHub CLI:

clawhub install microdotcompany/helpcenter-skill

Or clone it directly into your agent workspace:

git clone https://github.com/microdotcompany/helpcenter-skill.git skills/helpcenter-skill

The skill will be automatically available to your OpenClaw agent. Learn more at openclaw.ai.

Cursor / Windsurf

Clone the skill into your project:

git clone https://github.com/microdotcompany/helpcenter-skill.git .skills/helpcenter-skill

Then add this line to your .cursorrules or agent config:

Read and follow .skills/helpcenter-skill/SKILL.md

Git Submodule

Add the skill as a submodule to your project:

git submodule add https://github.com/microdotcompany/helpcenter-skill.git .skills/helpcenter-skill

Manual Installation

Copy the SKILL.md file from the GitHub repository into your project and point your agent to it.

Setup

Before using the skill, you need two things from your Help.Center dashboard:

  1. Go to Settings > General > API

  2. Copy your API Key

  3. Copy your Center ID

The skill will ask for these when you first use it.

Usage Examples

Once installed, just tell your AI agent what you want in plain language:

  • "Write a getting started guide for our app" - Creates a new article with structured content

  • "Update the billing FAQ with the new pricing" - Finds and updates the existing article

  • "List all draft articles" - Shows unpublished articles

  • "Publish the article about authentication" - Publishes a specific draft

  • "Search for articles about onboarding" - Searches your knowledge base

The skill handles all the API calls behind the scenes. It will search for existing articles before creating duplicates, preserve content when making partial updates, and ask before publishing.

How It Works

The skill teaches your AI agent how to use the Help.Center API. When you ask it to do something, it:

  1. Searches for existing articles to avoid duplicates

  2. Reads the current content before making changes

  3. Merges your changes into the existing content

  4. Creates articles as drafts by default

  5. Only publishes when you explicitly ask

Skill Structure

The repository contains:

  • SKILL.md - The skill definition with full API reference and instructions

  • AGENTS.md - Guidelines for AI agents working with the skill

  • README.md - Documentation

  • LICENSE - MIT License

Source Code

The skill is open source and available on GitHub: microdotcompany/helpcenter-skill

Licensed under MIT - free to use, modify, and distribute.

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